Plain terms, published in full. Every document that governs your relationship with AccuSights, Inc. or AccuSights LLC is here, with its version and effective date. Older versions stay in the archive so you can always see exactly what you agreed to.
Current release: Version 2026.10 · Effective November 1, 2026 · What changed
Which agreement applies to me?
| If you are… | The documents that govern you | Contracting entity |
|---|---|---|
| A customer of Assess, Comply, CMMC Accelerator, AI Governance or Secure Office (or a platform trial user) | Terms of Service + your Order Form (and SOW, if any) + Data Processing Addendum + the Policies below | AccuSights, Inc. |
| A Protect (SOC/MDR) or vCISO customer | Protect Services Agreement + its exhibits (Service Description & SLA Schedule, vCISO Schedule, Shared Responsibility Matrix) + Data Processing Addendum + the Policies below. A Business Associate Agreement if you are a HIPAA covered entity or business associate. | AccuSights LLC |
| A customer of both | Both sets above. Each entity is responsible only for its own services. Invoices for Protect may come from AccuSights, Inc. as billing agent for AccuSights LLC. | Both, separately |
| An Empower Partner (Referrer, MSP Partner or Platform Partner) | Empower Partner Agreement + Empower Program Guide + Tier & Commission Schedule + the Policies below | AccuSights, Inc. |
| A website visitor, free-tool user, newsletter subscriber or event attendee | Terms of Service (website terms) + Privacy Policy + Cookie Notice + SMS Terms if you opted in | AccuSights, Inc. |
| A job applicant | Privacy Policy (Section 3.6) | AccuSights, Inc. |
| A security researcher | Vulnerability Disclosure Policy | Both |
A. Customer agreements — AccuSights, Inc.
| Document | What it is | Version and effective date | Links |
|---|---|---|---|
| Terms of Service (Master Terms) | The agreement for the AccuSights platform, Assess, Comply, CMMC Accelerator, AI Governance, Secure Office, trials and Empower-referred purchases. Accepted at signup and referenced by every Order Form. | Version 2026.10 — Effective November 1, 2026 | Read · PDF · Archive |
| Order Form (template) | The one document you sign with AccuSights, Inc.: services, quantities, price, term, data elections. Signed in-site; DocuSign on request. Protect cannot be ordered on it. | Version 2026.10 — Effective November 1, 2026 | Sample · PDF |
| Statement of Work (template) | For fixed-fee readiness projects and professional services. | Version 2026.10 — Effective November 1, 2026 | Sample · PDF |
| Data Processing Addendum | How we process personal data as your service provider/processor: CCPA and GDPR Article 28 terms, security measures, breach notice, subprocessors. Automatically part of every customer agreement. | Version 2026.10 — Effective November 1, 2026 | Read · Subprocessors · Archive |
| Business Associate Agreement (template) | Signed only when PHI cannot be avoided. Inc. version for Comply; LLC version for Protect. | Version 2026.10 — Effective November 1, 2026 | Read · PDF |
B. Customer agreements — AccuSights LLC
| Document | What it is | Version and effective date | Links |
|---|---|---|---|
| Protect Services Agreement | The standalone signed agreement for AccuSights Protect (24x7 SOC/MDR) and vCISO services. Includes response modes (Notify / Collaborate / Authorize), shared responsibilities and the liability cap acknowledgment. | Version 2026.10 — Effective November 1, 2026 | Read · PDF · Archive |
| Protect Service Description & SLA Schedule (Exhibit A) | Tiers (Protect Essentials, Advanced, Complete), what is monitored, 24x7x365 response targets (Sev-1 acknowledgment ≤15 min), 99.5% portal availability, service credits. Protect telemetry is retained for 90 days as secondary, read-only working data; AccuSights is not a SIEM or records-retention service, and the customer keeps its own system of record. | Version 2026.10 — Effective November 1, 2026 | Read · PDF |
| Shared Responsibility Matrix (Exhibit C) | Who does what: AccuSights LLC, the customer and the customer's MSP, row by row. | Version 2026.10 — Effective November 1, 2026 | Read · PDF |
| vCISO Schedule (Exhibit B) | Scope, hours and limits of fractional CISO advisory services. | Version 2026.10 — Effective November 1, 2026 | Read · PDF |
C. Policies — both entities
| Document | What it is | Version and effective date | Links |
|---|---|---|---|
| Privacy Policy | What personal information we collect, why, who sees it, how long we keep it, and your rights — including California (CCPA), other US states, EU/UK and UAE (accusights.ae) sections. | Version 2026.10 — Effective November 1, 2026 | Read · Archive · Privacy request · Do Not Sell or Share |
| Cookie Notice | Every cookie and tag we use, by category, with how the consent banner works and how to change settings. Global Privacy Control honored. | Version 2026.10 — Effective November 1, 2026 | Read · Archive |
| Acceptable Use Policy | Rules for using the platform and portal, prohibited conduct, security-testing rules and partner marketing conduct. | Version 2026.10 — Effective November 1, 2026 | Read · Archive |
| Subscription, Renewal, Cancellation & Refund Policy | Auto-renewal, 45-day renewal reminder, 30-day cancellation deadline, how to cancel in the app, 5% renewal price cap, refund rules, SLA credits and the Re-Performance Commitment. | Version 2026.10 — Effective November 1, 2026 | Read · Archive |
| Vulnerability Disclosure Policy | How to report a security vulnerability to us, our safe-harbor commitment, scope and response timelines. | Version 2026.10 — Effective November 1, 2026 | Read · security.txt |
| Security & Trust Statement | A factual summary of how we protect our systems and your data, including SOC 2 status, backup objectives and Protect's 90-day telemetry retention. | Version 2026.10 — Effective November 1, 2026 | Read · Request pen-test summary under NDA |
| Accessibility Statement | Our WCAG 2.1 AA target, known limitations and how to get help. | Version 2026.10 — Effective November 1, 2026 | Read |
| SMS & Communications Consent Terms | Our two text programs, exact consent language, STOP/HELP, carriers and costs. | Version 2026.10 — Effective November 1, 2026 | Read |
| Subprocessor List | Current subprocessors for customer data, with change-notice subscription. | Living document — current as of November 1, 2026 | Read · Subscribe to changes |
D. Empower Partner Program — AccuSights, Inc.
| Document | What it is | Version and effective date | Links |
|---|---|---|---|
| Empower Partner Agreement | The agreement every Empower Referrer, MSP Partner and Platform Partner accepts at portal signup (Tier 2 and 3 also countersigned in-site). | Version 2026.10 — Effective November 1, 2026 | Read · PDF · Archive |
| Empower Program Guide | The operating rules and the canonical rate card for the Referrer, MSP Partner and Platform Partner tiers, changed only on 30 days' notice. | Version 2026.10 — Effective November 1, 2026 | Read · PDF |
| Tier & Commission Schedule (Schedule 1) | One page: the three tiers (Referrer, MSP Partner, Platform Partner), commission schedule, Core/Select/Elite level criteria, MDF and payout terms. | Version 2026.10 — Effective November 1, 2026 | Read · PDF |
| Partner Summary Memorandum | A two-page plain-English summary for MSP principals, CPAs and attorneys. Not binding, except its confidentiality and non-circumvention clauses if signed. | Version 2026.10 — Effective November 1, 2026 | |
| Referral Fee Disclosure templates | Client-disclosure templates for CPA and attorney partners. | Version 2026.10 — Effective November 1, 2026 | CPA template · Attorney template |
| Brand Guidelines | How partners may use AccuSights marks. | Version 2026.10 — Effective November 1, 2026 |
How our documents are accepted and versioned
- Policies and the Terms of Service are accepted by an unchecked checkbox at signup reading "I have read and agree to the AccuSights Terms of Service, Acceptable Use Policy and Privacy Policy (Version 2026.10)." Order Forms, SOWs, the Protect Services Agreement and Tier 2/3 Partner Agreements are signed in-site with an E-SIGN-compliant signature; DocuSign is available for procurement teams.
- The exact text of each version, with its SHA-256 fingerprint, is archived at accusights.com/legal/archive and recorded in AccuSights' acceptance log at the time of acceptance, and a copy is emailed to you.
- Version numbers are year.month of release. Material changes get 30 days' notice by email and in-app before they take effect and are never applied to a signed Order Form during its term.
- Every prior version is kept, unchanged, in the Archive.
Contacts
| Purpose | Contact |
|---|---|
| Legal notices | [email protected] — subject "ATTN: Legal Notice" |
| Privacy requests | [email protected] — subject "ATTN: Privacy Request" · Privacy request form |
| Privacy appeals | [email protected] — subject "ATTN: Privacy Appeal" |
| HIPAA Compliance Officer (Dr. Kashmala Khalid) | [email protected] — subject "ATTN: HIPAA Compliance Officer" |
| Security vulnerabilities | [email protected] — subject "ATTN: Security" |
| Billing and cancellations | [email protected] — subject "ATTN: Billing" |
| Partner program | [email protected] (Kashmala Khalid, Managing Partner) |
| Accessibility | [email protected] — subject "ATTN: Accessibility" |
| AccuSights UAE (accusights.ae) privacy | [email protected] — subject "ATTN: AccuSights UAE Privacy" |
| Phone | +1 (773) 747-7490 |
| AccuSights, Inc. / AccuSights LLC, 2058 N. Western Ave, Chicago, IL 60647 |
AccuSights, Inc. is a Delaware corporation. AccuSights LLC is an Illinois limited liability company and a wholly owned subsidiary of AccuSights, Inc. They are separate contracting parties, and neither is responsible for the obligations of the other. All agreements are governed by Illinois law with exclusive venue in Cook County, Illinois. AccuSights Technology Consultants LLC (Dubai, UAE), doing business as AccuSights UAE, operates accusights.ae; it is a separate legal entity and a separate data controller under the UAE PDPL, is not a party to the agreements above, and neither US entity is liable for it.